Stateside Coffee's Terms

All the legal stuff we live our lives by...

Stateside Coffee Terms and Conditions

ACCEPTANCE OF TERMS

Your access to and use of www.Stateside.coffee, ("The Website") or any other affiliated site is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By ordering from Stateside Coffee Company Ltd, you fully accept the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions, you must immediately stop using the Website and discontinue purchasing from Stateside Coffee Company Ltd in any form.

ADVICE

The contents of the Website, or any verbal communication from Stateside Coffee Company Ltd does not constitute advice and should not be relied upon in making or refraining from making, any decision.

CHANGES TO WEBSITE

Stateside Coffee Company Ltd reserves the right to:

Change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Stateside Coffee Company Ltd. shall not be liable to you for any such change or removal; and change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed your acceptance of such change.

MAILING LIST

By maintaining your membership "registration" on the "website" you agree to receive regular communications from Stateside Coffee Company Ltd, Stateside Coffee Company Ltd will never sell or provide your information to a third party. If this is unacceptable email info@stateside.coffee from the email account, registered with Stateside Coffee Company Ltd, to remove yourself from our list or use the opt out which is always available at the bottom of all our emailed marketing communications.

OWNERSHIP

All goods remain the property of Stateside Coffee Company Ltd until paid for in full.

DELIVERY TIMES

We aim to delivers orders placed before 12.00am within 24 hours where possible, however in the event we are out of stock we will send the items as soon possible. Delivery times for machines can vary - for further details ring 01789 491800.

Stateside Coffee Company Ltd accept no liability in non next working day delivery and under no circumstance compensate for said non delivery.

DELIVERY CHARGES

The delivery charge is calculated by the total price of the all items ordered; this is automatically calculated in the shopping basket for you. Please Note that additional charges will apply for non-standard UK postcodes, such as Scottish Highlands, Scottish Islands, Ireland, Northern Ireland or preferential shipping requirements ( e.g: before 12 / Saturday shipping). You may view our surcharges for deliveries to non-standard UK addresses at our postage and packing page.

ORDER ENQUIRIES

E-mail (info@stateside.coffee) or call the helpline on 01789 491800.

RETURNING GOODS

Any opened/used consumables will not be accepted for refund or exchange. In regard to returning accessories (non coffee products), if you wish to return the goods which are not faulty we will accept returns up to 7 days after you have received the goods (for reference received time for the goods starts from the date you have signed for the goods (signature from Interlink courier service is recorded for evidence).

We reserve the right not to refund items that are returned in unusable or unsellable condition, (e.g - out of date, ripped packaging) PLEASE NOTE: The cost and responsibility of returning non faulty or unwanted goods will also be the responsibility of the customer. We will only issue the refund once the goods are returned to us and we have agreed that the goods and packaging are in a satisfactory re-sellable condition and have not been used.

Whilst we will make every attempt to remedy this type of situation, we must emphasise it is everyone's interest to ensure the correct items are being ordered and suited for your particular requirements.

COLOURS & IMAGES

The colour of goods may vary slightly from that shown on the website due to limitations of browser software, photo quality and monitors, Stateside Coffee Company Ltd also reserve the right to amend any designs or images without prior notice. Images are purely for illustration purposes and packaging or product may differ from the image shown, whilst we endeavour to ensure the images and content on the site is a current as possible, Stateside Coffee Company Ltd will accept no liability for any errors or omissions in this information.

STOCK DATES (USE BY / SELL BY)

Stateside Coffee Company Ltd have a minimum 28 day policy. No product we shipped will have less than 28 days of expiry (exceptions can include fresh bake goods - cookies or promotional - low dated stock)

CONSUMER RIGHTS

None of these Terms and Conditions affect your statutory consumer rights.

CANCELLATIONS

You may cancel your coffee and accessories order up until the point when the order has been dispatched, this usually occurs within 12 hours of the order being placed but may be longer or shorter depending on the circumstances. If an order is cancelled before dispatch any charges payments made by the customer will be refunded in full providing the goods have not been dispatched.

If the order is cancelled and the goods have already been dispatched it will be dealt with as a 'return'. And you the customer will be fully liable under the returns policy stated above. PLEASE NOTE: By purchasing equipment or entering into a lease agreement with Stateside Coffee Company Ltd the above cancellation conditions no longer apply.

REFUNDS ON RETURNED GOODS

Refunds are given by credit or debit cards where possible however in most cases a credit note will be put on the customers account. Orders paid for by cheque or cash will be refunded by Company cheque unless otherwise stated, such amendment may result in a card admin fee of up to 5% depending on the amount and type of card used when purchasing the goods.

CHEQUE PAYMENTS

Please make cheques/postal orders payable to Stateside Coffee Company Ltd and send to the contact address together with your order and you contact details by selecting the invoice option on the payment page. Please where possible include as much information as possible such as Order numbers and company names.

CUSTOMER ACCOUNTS

Customer accounts are granted at the sole discretion of Stateside Coffee Company Ltd Ltd, Stateside Coffee Company Ltd reserve the right to charge interest on any "overdue account". An account is deemed overdue when invoices remain unpaid for a period of 28 days or longer.

SITE SECURITY

This website uses SagePay Secure Payment System for all credit card and debit card and Paypal transactions.

This website requires that you must register to use this site. As part of your initial order you will be asked to create a username and password. However, we do not record your credit or debit card details - this is to ensure complete security of your payment details.

PRIVACY

We use your personal information to provide the services you've requested (i.e. to process your order). We may also use this information for auditing, research and analysis to operate and improve our technologies and services. We will not pass your details on to any third parties.

VALIDITY

As coffee prices are determined on supply of the base product each year, prices are subject to change without notice. We will however endeavour to maintain the listed prices and any change to your list price will be made clear on the website.

ERRORS & OMISSIONS

The information included in this website have been checked for accuracy. Stateside Coffee Company Ltd will accept no liability for any errors or omissions in this information.

PRICES

All prices are in pounds sterling, include VAT where stated. Carriage is added during the checkout process. All pricing is subject to change, Stateside Coffee Company Ltd reserve the right to change any prices without prior notice.

EXPORT

We are a UK based company and do not ordinarily offer overseas shipping. However, please contact us if you have a special requirement for delivery.

LINKS TO THIRD PARTY WEBSITES

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

COPYRIGHT

All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Stateside Coffee Company Ltd or otherwise used by Stateside Coffee Company Ltd as permitted by law. In accessing the Website, you agree that you will access the content solely for your personal or commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder Stateside Coffee Company Ltd.

DISCLAIMERS AND LIMITATION OF LIABILITY

The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, Stateside Coffee Company Ltd will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

Stateside Coffee Company Ltd makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else, which may be harmful or destructive.

Nothing in these Terms and Conditions shall be construed to exclude or limit the liability of Stateside Coffee Company Ltd for death or personal injury as a result of the negligence Stateside Coffee Company Ltd or that of its employees or agents.

INDEMNITY

You agree to indemnify and hold Stateside Coffee Company Ltd and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Stateside Coffee Company Ltd arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.

Website Terms of Use

By accessing the Stateside Coffee Web pages you agree to the following terms. If you do not agree to the following terms, please be aware that you are not allowed to use the site.

The contents of Stateside Coffee Web pages are Copyright © Stateside Coffee 2016. Any rights not expressly granted herein are reserved. Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of Stateside Coffee is prohibited except in accordance with the following terms:

Stateside Coffee consents to you browsing Stateside Coffee Web pages on your computer or printing copies of extracts from these pages for your personal use only and not for redistribution unless consented to in writing by Stateside Coffee. Individual documents in our World Wide Web pages may be subject to additional terms indicated in those documents.

The use of this site and the content therein, is permitted to private, non-commercial use. The use of press releases and other documents classified as public is permitted in public communications if the source for the information has been stated.

This site and the contents herein are provided as a convenience to you. The contents of Stateside Coffee Web pages are provided on "as is" and "as available" basis. Stateside Coffee does not warrant that its Web pages will be uninterrupted or error-free. Stateside Coffee reserves the right to revise the pages or withdraw access to them at any time. NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS MADE IN RELATION TO THE AVAILABILITY, ACCURACY, RELIABILITY OR CONTENT OF THESE PAGES. Stateside COFFEE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SERVICE, EVEN IF Stateside COFFEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF Stateside COFFEE WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

For your easy accessibility Stateside Coffee may include links to sites on the Internet that are owned or operated by third parties. By linking to such third-party site, you shall review and agree to that site's rules of use before using such site. You also agree that Stateside Coffee has no control over the content of that site and cannot assume any responsibility for material created or published by such third-party sites. In addition, a link to a non-Stateside Coffee site does not imply that Stateside Coffee endorses the site or the products or services referenced in such third party site.

By submitting material to any of our servers, for example, by e-mail or via the Stateside Coffee Web pages, you agree that: (a) the material will not contain any item that is unlawful or otherwise unfit for publication; (b) you will use reasonable efforts to scan and remove any viruses or other contaminating or destructive features before submitting any material; and (c) you own the material or have the unlimited right to provide it to us and Stateside Coffee may publish the material free of charge and/or incorporate it or any concepts described in it in our products without accountability or liability (d) you agree not to take action against us in relation to material that you submit and you agree to indemnify us if any third party takes action against us in relation to the material you submit.

Stateside Coffee does not and cannot review the content posted by users on its site and is not responsible for such content. Stateside Coffee may at any time at its discretion remove any content posted by users.

Stateside Coffee's product names are either trademarks or registered trademarks of Stateside Coffee. Other product and company names mentioned herein may be trademarks or trade names of their respective owners. Your access to this site should not be construed as granting, by implication or otherwise, any license or right to use any marks appearing on the site without the prior written consent of Stateside Coffee or the third party owner thereof.

Copyright © Stateside Coffee 2017. All rights reserved. Stateside Coffee is a trading name for Cotswold-Stateside Coffee Company Ltd.